Project details:
- Start date: 03.07
- Fully remote work from anywhere in Portugal (except islands)
- Perfect opportunity for communicative candidates with an interest in tourism and international customer contact!
- Signing bonus: €1000! (€250 paid after 3, 6, 9 & 12 months)
- Recruitment process 100% online
Client:
This job is support for a global technology company, renowned for its innovative products and services. With a strong focus on design and user experience, the company has transformed entire industries and set new standards in technology.
We are looking for Italian-speaking candidates to join the team and work remotely for this leading technology brand!
Your responsabilities:
- Answer incoming requests from Italian-speaking users by phone, email, or chat
- Help customers with questions after they buy — like delivery, warranty, or refunds
- Support sales by suggesting products in a helpful, non-pushy way
- Keep customers updated on the status of their issue or order
- Log all requests and details correctly in the system, following the company’s rules
Our expectations:
- You speak Italian in proficiency
- Fluent English level (at least B2)
- Excellent communication skills, both written & verbal
- You are self-motivated, and you like to work in the team
- An ability to work in shifts
Main duties:
- Possible start on 03.07
- Fully remote work system from all over Portugal (except islands)
- Working schedule: Monday -Saturday 08:00 –21:00 (8 hours/day, 5 days/ week, rotating shifts) Days off: Sunday +1 rotational day
- Fixed term, renewable full time 6-months employment contract (according to the Portuguese law)
- Private Health insurance with a dental plan( free after 6 months)
- Training is provided at the beginning of work, previous experience is not required
- Recruitment & hiring process 100% online
Competetive Salary and bonuses:
- 1024 gross x 14 months -base salary
- up to 225€ gross performance bonus/month
- meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
- 20 €/month - Transport allowance
- Signing bonus: €1000! (€250 paid after 3, 6, 9 & 12 months)
Relocation package:
- Flight Ticket Reimbursement after 6 months
- Possibility of accommodation in a company-owned apartment
Apply today and Change your career with GentleWay!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer.
Contratto di lavoro: Tempo pieno
Retribuzione: a partire da 1.194,00€ al mese
Domande di preselezione:
- Your current location:
- When is the closest possible date to start for you?
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
- This offer is related to our client Concentrix + Webhelp Lisbon. Are you okay with continuing with your application?
- Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
Istruzione:
- High school or equivalent (Obbligatorio)
Lingua:
- Italiano min C2 (Obbligatorio)
- inglese min B1 (Obbligatorio)
Data di inizio prevista: 03/07/2025