Position description:
- Full time job (8 hours a day and 5 days a week- total of 40 hours per week)
- Easy and fast recruitment process
About the project:
It is for a social media company
Your new employer:
A worldwide renowned outsourcing company that provides services of customer and technical support. This job offer will be a great opportunity to be part of its excellence team, in an amazing country
Some of the position’s requirements and responsabilities:
- Proficiency in English (C2)
- "Provide timely and high-quality support for tech products to a diverse, global user base. This scope covers the clear and operational framework that drives our support performance, ensuring agile, efficient, and high-quality customer interactions.
- Key Responsibilities:
- Handle incoming support inquiries– via email and chat – with efficiency and accuracy.
- Adhere to standard operating procedures (SOPs) to resolve issues and escalate complex cases as necessary.
- Maintain adherence to established service level agreements (SLAs) and quality standards.
- Participate in regular training, coaching, and performance reviews to continuously improve service quality.
What you will be offered:
-Salary 900e gross
-Food allowance 7,23e day/card
- Complete paid training by certified instructors
- Private health insurance
Important notes:
Please submit your CV in English and include full name, phone number and personal email.
A residence card for Portugal or EU passport is mandatory upon application.
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Job Type: Full-time
Pay: 900.00€ per month
Application Question(s):
- Do you have an EU passport/residence card/other? Please specify
- Can you start on the 13/8?