Your Role
If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Customer Service Representative to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Join us!
Our Client
Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.
Responsibility
- Assisting customer’s needs by ordering supplies and issuing messages;
- Answer calls from customers relating to the company’s services;
- Processing pick up orders;
- Providing shipping information and quotations;
- Tracking packages and requesting proof of delivery.
Your Profile
- Native level Danish Speaker;
- Fluent in English – minimum B1 is mandatory;
- Great listening and communication skills;
- Attention to detail;
- Aptitude for problem-solving;
- Dynamism and team spirit;
- High School diploma or equivalent qualification (minimum requirement).
Our Offer
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Investment in training and personal development;
- Facilities centrally located with an excellent public transportation offer and with canteen included;
- Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free Portuguese language courses, sports activities and organized events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!