You are English speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - English speaking to Lisbon in Portugal
Your working day :
- Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.
What you need to know to have a chance of getting this job :
- Fluent in English (C1)
- Great communication
- Aptitude for problem-solving
- Excellent communication skills: verbal, written, listening skills
- High school diploma or equivalent (mandatory)
- Valid work permit in Portugal
You will benefit :
- ✅ 12-month renewable contract
- ✅ Work in office in sunny Lisbon
- ✅ Initial training during 3 weeks
- ✅ Work schedule : Monday to Sunday between 6am to midnight // 8h per day with 2 days off per week // Rotating shift & Days off
- ✅ Private Heathcare & Dentalcare from contract signature
- ✅ Stable work and career progression;
- ✅ Great activities
Starting date : June 23rd or June 30th, 2025
You can send your application directly via our Career Website :
https://worldtalentselection.zohorecruit.eu/jobs/Careers/35450000002290001/Customer-Delight-for-Social-Media---English-speaker-m-f-x---DAY-SHIFT?source=CareerSite
Job Type: Full-time
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English fluent C1 (Required)
License/Certification:
- Work Permit in Portugal (Required)